Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J S

J S

December 2, 2025

5  out of  5
rating by J S
"I’ve had an outstanding experience with State Farm, and I can’t say enough great things about my agent, Marlene Valdes. From day one, Marlene has been professional, patient, and incredibly knowledgeable. She takes the time to explain every detail clearly and always goes the extra mile to make sure I’m fully covered and confident in my choices. Whether it’s updating policies, answering questions, or handling claims, Marlene is quick to respond and genuinely cares about her clients. It’s rare to find someone who combines excellent customer service with such a warm, personal touch, but she truly delivers on both. If you’re looking for an insurance agent who’s reliable, attentive, and truly has your best interests at heart, I highly recommend Marlene Valdes at State Farm. Five stars all the way!"
Profile photo of Daniel Perez

Daniel Perez

December 2, 2025

1  out of  5
rating by Daniel Perez
"Be careful, this firm lies about insurance prices and does not refund customers. I was quoted and charged one price and then a week later, I was sent a bill for an additional $300. I changed insurance after this and still have not received my refund, it has been almost a month."
Profile photo of Emilio Rodriguez Olivera

Emilio Rodriguez Olivera

November 26, 2025

5  out of  5
rating by Emilio Rodriguez Olivera
"Janessa es muy atenta y rapida para resolver todo!100% recomendables"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Clark Alvarado"
Profile photo of Kelya Rodriguez

Kelya Rodriguez

November 26, 2025

5  out of  5
rating by Kelya Rodriguez
"Love Clark Alvarado; they are by far the best State Farm Agent out there. Janessa is the most experience, professional and sweetest Specialist they have! Her vast knowledge of the insurance world makes this business relationship that much more enjoyable."
We responded:
" Hello Kelya and thank you for the kind review. Janessa has been with my agency for 15+ years and her clients love working with her. As you know, we are available 24/7 so feel free to reach out to us anytime. Clark Alvarado "
Profile photo of Kyle Collins

Kyle Collins

November 21, 2025

5  out of  5
rating by Kyle Collins
"Ive been with the Clark Alvarado office for many years and have always been treated professionally and provided with excellent service. I wanted to provide an update to my original review Since my last review, I have referred several clients and family friends over to the Clark Alvarado office and they have all received top tier service. All the staff members truly support their customers and always go the extra mile and it's because of this, that I will continue to utilize their services for all my insurance needs, they are the best of the best!"
We responded:
"Thank your Kyle for the many years we have had the honor of servicing your insurance needs. We are here for you 24/7. Thank you for the review."
Profile photo of Christian Manrique

Christian Manrique

November 20, 2025

5  out of  5
rating by Christian Manrique
"I recently switched my car insurance policy from another provider to State Farm since State farm offered me an attractive deal and benefits compared where i was and i felt very comfortable with the transition & papering considering Janessa Morciego rep was very nice so patient on top of everything and giving me all affordable to accomplish the switching, thanks to State Farm and Janessa for the smooth process"
We responded:
"Hello Christian and welcome to my agency. We look forward to servicing your insurance needs. My staff have all be with me for 15+ years and we strive for excellent customer service. Thank you for your business and welcome!! Clark Alvarado"
Profile photo of Marcus

Marcus

November 19, 2025

1  out of  5
rating by Marcus
"He is the most pathetic insurance agent in the world !!!! He will not help you !!!he will make you look bad !! He will not respond to your messages and will drop you!!! What a pathetic man"
We responded:
"My office strives for excellence customer service. I personally read every review and respond accordingly. I have NO records of you being my client. There are no profile or policies for you - none whatsoever. I am always available should this be a real case. Please call me. Clark Alvarado"
Profile photo of Gladys Cabrera

Gladys Cabrera

October 21, 2025

5  out of  5
rating by Gladys Cabrera
"Clark Alvarado has been our agent for many many years. We have always been pleased with their prompt, professional, and friendly service."
We responded:
"Hello Gladys and thank you for the review. I appreciate our long term relationship and thank you for your confidence in my agency. Its a pleasure to serve your insurance needs. Clark Alvarado"
Profile photo of Karla Daniela

Karla Daniela

October 10, 2025

5  out of  5
rating by Karla Daniela
"I had a fantastic experience with Janessa Morciego from State Farm Insurance at Clark Alvarado Company! She is absolutely awesome – incredibly patient, friendly, and professional. Janessa took the time to explain everything to me in detail, which really helped me feel confident and informed about my choices. I never felt rushed, and she made the whole process easy and stress-free. Plus, I got a really good price on my policy, which was a huge bonus. Highly recommend working with her if you're looking for top-notch service and great coverage!"
We responded:
"Thank you, Karla, for your review. Janessa has been with me for 15+ years. Her clients love her, and she has earned the respect of many. I am blessed to have Janessa on my team. Thank you again, Clark"
Profile photo of Nery Arias

Nery Arias

September 30, 2025

5  out of  5
rating by Nery Arias
"I had an amazing experience with Marlene Valdes at State Farm - Clark Alvarado Agency. I previously sought a quote to switch my car insurance but the quote was high at the time. They kept my information and after many months Marlene contacted me with a cheaper premium and better coverage than Geico. I can say she was patient and kind when I asked all my questions and was very thorough. Looking forward to be a loyal customer with your agency. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Janet Carreras

Janet Carreras

August 25, 2025

5  out of  5
rating by Janet Carreras
"Gracias Mirtha Vasallo-Valle por tu ayuda. Te recomiendo 100% eres amable y profesional. 🌟 🌟 🌟 🌟 🌟"
We responded:
"Hello Janet, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and Mirta in particular. I am very lucky to have Mirta on my team. If you ever have any questions or need assistance, we’re here to help! Sincerely, Clark"
Profile photo of Oliver Cameron-Hayes

Oliver Cameron-Hayes

August 8, 2025

5  out of  5
rating by Oliver Cameron-Hayes
"I have been a customer for 15 years. Clark (and his team) has always been an outstanding agent."
We responded:
"Thank you, Oliver, for the many years I have had the honor to serve as your insurance broker. "
Profile photo of Jim Borgmann

Jim Borgmann

July 28, 2025

5  out of  5
rating by Jim Borgmann
"I have been a customer of Clark's since he opened the business MANY years ago. His staff is extremely friendly and knowledgeable about their products. And that is what you want in an insurance company! I highly recommend them!!"
We responded:
"Thank you, Jim, for the review and trusting me with your insurance needs for almost multiple decades! Clark "
Profile photo of Liban Osman

Liban Osman

July 8, 2025

5  out of  5
rating by Liban Osman
"Marlene Valdes provided exceptional customer service and made me feel valued. Thank you very much."
We responded:
"Hello Liban and welcome to my agency! Marlene is excellent and I blessed to have her. ALL of my team has 15+ years of tenure, and I am confident you will find our service exceptional. Feel free to call us concerning all of your insurance needs. Again, welcome! Clark Alvarado"
Profile photo of Curtis Peterson

Curtis Peterson

May 27, 2025

5  out of  5
rating by Curtis Peterson
"Janessa Morciego was very helpful and punctual."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dog Expressions

Dog Expressions

May 27, 2025

5  out of  5
rating by Dog Expressions
"I had the pleasure of working with Janessa Morciego at State Farm at Clark Alvarado for many years, and I couldn’t be more impressed with the level of service she provided. Janessa is incredibly knowledgeable, patient, and attentive—she took the time to explain all my options in detail and made sure I felt confident and informed every step of the way. What really stood out was her dedication to finding the best coverage to fit my specific needs, without ever making me feel rushed or pressured. She brings a rare combination of professionalism and genuine care that truly sets her apart. If you're looking for someone trustworthy, responsive, and easy to work with, I highly recommend Janessa and Clark Alvarado State Farm. They always made the insurance process simple and stress-free!"
We responded:
"Thank you for your business and I am extremely pleased Janessa has met your expectations. Janessa is an extremely valuable teammate with many years of experience. I am lucky to have her. Thank you for the review and always know we are here to assist you in any way possible. Thank you again, Clark"
Profile photo of Carmen Artime

Carmen Artime

May 19, 2025

5  out of  5
rating by Carmen Artime
"Excellent Service, I have been a client for over 30 years. Never had an issue."
We responded:
"Hello Carmen. I hope all is well with you and the family. Thank you for the decades of trusting my agency with your insurance. Enjoy the holidays, Clark"
Profile photo of Federico Olmos

Federico Olmos

May 19, 2025

5  out of  5
rating by Federico Olmos
"Buen precio buen servicio y la sra Marlene..muy atenta. Gracias"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jackie Martinez

Jackie Martinez

April 26, 2025

5  out of  5
rating by Jackie Martinez
"Janessa was absolutely wonderful as always. She’s such a pleasure to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jose Castillo

Jose Castillo

April 25, 2025

5  out of  5
rating by Jose Castillo
"Mitha Vasallo was excelent customer service, she answer my question and explain me about my request, also she finf solutions to my dudes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Enrique Diaz

Enrique Diaz

April 24, 2025

5  out of  5
rating by Enrique Diaz
"Great rate and service Mirta Valle very helpful with everything"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Antonio Alvarado Santiago

Antonio Alvarado Santiago

April 24, 2025

5  out of  5
rating by Antonio Alvarado Santiago
"Marlene was awesome with me over the phone. I had no insurance and had to get one immediately, and she help me get it done in less than 30 minutes with a great price as well. Thank you Marlene!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Carlos Diaz

Carlos Diaz

April 24, 2025

5  out of  5
rating by Carlos Diaz
"I have been a customer of Clark Alvarado for 15 years always satisfied talking to Mirta Valle with all my insurance needs"
We responded:
"Hello Carlos and thank you for the 15 years you have trusted my agency with your insurance. We strive for excellent customer service and I am happy Mirta has met your expectations. Clark Alvarado"
Profile photo of Miguel Diaz

Miguel Diaz

April 24, 2025

5  out of  5
rating by Miguel Diaz
"I have been with u since 2001and been working with Mirta. She has been awesome every time I have had an issue. Mirta is a great agent and a asset to ur firm. Mirta thank you for always helping me and my mom can’t thank you enough. Miguel"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ileana Diaz

Ileana Diaz

April 24, 2025

5  out of  5
rating by Ileana Diaz
"I had an outstanding experience working with Mirta Vasallo as my insurance agent. From the very beginning, she was professional, knowledgeable, and genuinely committed to finding the best coverage for my specific needs. Mirta took the time to explain every detail with patience and clarity, making the entire process smooth and stress-free. What truly stood out was her responsiveness and dedication—she was always available to answer questions and offer insightful guidance. It’s rare to find someone as reliable and trustworthy as Mirta in this industry. I highly recommend her to anyone looking for personalized and dependable insurance support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"